Company Description

Lorikeet provides AI customer-concierge software for complex and regulated businesses, particularly fintech and healthtech companies. Its agents communicate through phone, SMS, chat, email, and WhatsApp and can take actions across systems to resolve a customer's problem. The platform is designed for workflows where a simple help-center chatbot is insufficient. Lorikeet combines adaptable agent architecture, integrations, compliance controls, human collaboration, and quality-improvement tools so support teams can automate end-to-end resolutions while maintaining accuracy and brand standards.