Salesforce develops cloud software for customer relationship management across sales, service, marketing, commerce, collaboration, analytics, and industry-specific workflows. Its platform brings customer data and business processes together for organizations of different sizes. Salesforce's current strategy combines its applications with Data Cloud and Agentforce, enabling AI agents and automation grounded in enterprise data. The company also operates products including Slack, Tableau, MuleSoft, and integration and development tools within its broader ecosystem.