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AI Job Summary

Work with account teams and customer engineers to evaluate AI project feasibility, design enterprise-grade solutions integrating models and agents into customer pipelines, and troubleshoot complex implementation issues. You'll debug code-level problems, identify product bugs, and communicate findings to Product and Engineering teams. This role requires seven years troubleshooting technical issues for customers, proficiency reading or debugging code in languages like Python or Java, experience with system design and enterprise integrations, and a track record leading technical delivery strategies.

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Job Description

  • Partner with Account teams and practice Customer Engineer (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront technical design for enterprise-grade Artificial Intelligence (AI) solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript, etc).
  • Experience in system design or orchestration frameworks.
  • Experience with enterprise integrations (e.g., Application Programming Interfaces (APIs), Enterprise Content Management (ECMs), identity, cloud infrastructure, or AI/ML model deployments.
  • Experience leading technical delivery strategies, debugging systems, and interfacing directly with core product/engineering organizations.

Preferred qualifications:

  • Experience orchestrating specialized technical resources to execute complex builds.
  • Experience engaging with, presenting to, and influencing technical stakeholders or executive leaders.
  • Ability to dive deep into novel technical problems, decipher extreme ambiguity, diagnose bugs, and emerge with credible architectural solutions.
  • Excellent executive communication skills, capable of translating deep technical integration issues into business impact.
  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript, etc).
  • Experience in system design or orchestration frameworks.
  • Experience with enterprise integrations (e.g., Application Programming Interfaces (APIs), Enterprise Content Management (ECMs), identity, cloud infrastructure, or AI/ML model deployments.
  • Experience leading technical delivery strategies, debugging systems, and interfacing directly with core product/engineering organizations.
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  • Role AI Outcome Customer Engineer, Google Cloud
  • Experience 3-4 years
  • Education Bachelor Degree, or equivalent experience
  • Work type On-site
  • Location Taiwan
Check my match (free)
Google
AI Research Lab · 500+ Members · Mountain View, CA, United States

Google builds internet, software, cloud, and AI products used by consumers, developers, and organizations. Its portfolio includes Search, YouTube, Android, Chrome, Maps, Gmail, Workspace, Google Cloud, advertising platforms, devices, and Gemini AI products. The company develops large-scale computing infrastructure and research that power information retrieval, communication, productivity, media, navigation, and machine learning. Google is the largest operating business within Alphabet and earns a substantial share of its revenue from digital advertising.

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Job Overview
Eligibility
Taiwan Right to work in Taiwan required.
Workplace
On-site
Job Posted:
1 day ago
Job Type
Full Time
Education
Bachelor Degree, or equivalent experience
Experience
3-4 years

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