Senior Executive Communications Manager, AWS Professional Services

Imagine being the strategic force behind how AWS Professional Services (ProServe) leaders connect with the world. As a Sr Executive Programs Lead for AWS ProServe, you'll craft the external narrative that positions our organization as the leader in enterprise AI transformation and professional services innovation.

You'll work at the exciting intersection of executive presence, strategic messaging, and market visibility—preparing leaders for their most important moments while shaping how the industry sees ProServe's unique combination of AI-enhanced delivery, specialized solutions, and deep technical expertise.

Key job responsibilities
Shape Executive External Presence
- Prepare executives for high-visibility engagements including keynotes, fireside chats, panels, press interviews, and industry events
- Develop comprehensive briefing packages and coordinate rehearsals that set leaders up for success
- Develop speaker-ready content, session abstracts, and engagement materials that showcase ProServe's leadership in AI transformation and professional services innovation
Drive Strategic Engagement Programs
- Define strategy and measurement requirements for ProServe's external engagement initiatives
- Analyze inputs from industry trends, customer needs, competitive landscape, and executive priorities to formulate multi-channel engagement strategies
- Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts
Continuously Improve & Innovate
- Capture feedback from customer and partner interactions to develop continuous improvement cycles
- Suggest new ideas and best practices for enhancing business and stakeholder engagement
- Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities
Communicate & Influence
- Prepare regular progress reports for internal stakeholders
- Drive consensus and garner support through exceptional written, oral, and interpersonal skills
- Balance tradeoffs while effectively communicating stakeholder recommendations
Travel up to 25% of the time to support customer engagements and team collaboration

About the team
ABOUT AWS:
 
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
 
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. 

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 

Basic qualifications

- 6+ years of professional work (non-internship) experience
- 7+ years of advising and influencing executive leadership experience
- Experience with Social Media and Channel Management Strategy
- Experience with brand strategy and reputation management

Preferred qualifications

- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience in a business-to-business (B2B) environment, high-tech products/services
- Experience in using agentic and generative AI solutions to propel your work

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 118,200.00 - 160,000.00 USD annually
USA, VA, Herndon - 118,200.00 - 160,000.00 USD annually