Senior Product Manager, Agentic AI and Insights Platform

• Lead the goals and product roadmap for our generative AI assistant, empowering internal product teams to query, analyze, and synthesize user feedback through natural language.
• Own the evolution of next-generation topic search, automated issue clustering, and in-depth investigative dashboards to help teams identify emerging user friction points and product opportunities.
• Drive the integration of LLMs and advanced AI capabilities directly into daily analytical workflows, transforming raw feedback into proactive insights.
• Oversee the deprecation of fragmented legacy feedback tools, unifying features and users onto our centralized platform.
• Partner across engineering, UX, analytics, and product leadership to align roadmap priorities, drive platform adoption, and advocate a user-centered product goals.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in product management or related technical role.
  
• 3 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc).
• Experience integrating generative AI tools or LLM interfaces into workflows.

Preferred qualifications:

• Experience defining product requirements, mapping Critical User Journeys (CUJs/JTBD), and building, launching, and landing front-end experiences alongside Engineering, UX, and Data Science.
• Experience with Generative AI applications, Large Language Models (LLMs), conversational interfaces, or AI agent products.
• Experience building internal tools, developer platforms, or extensible software ecosystems.
• Experience navigating ambiguity with high autonomy, execution, and a bias for action across globally distributed teams.
• Collaborative, team-first leadership style with strong user empathy, UX intuition, and the ability to influence executive cross-functional stakeholders.
  
• Track record of consolidating legacy tools and simplifying complex technical environments into unified user workflows.

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in product management or related technical role.
  
• 3 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc).
• Experience integrating generative AI tools or LLM interfaces into workflows.