Senior Product Owner / Product Manager

Job Summary

Schwab Retirement Technologies is seeking an experienced Senior Product Owner / Product Manager  to help shape and deliver digital experiences for retirement plan participants, sponsors, and advisors. This role will play a key part in advancing our participant web and mobile platforms, including modernization of the participant dashboard and ongoing mobile application enhancements.

The Product Owner will partner closely with engineering, UX, architecture, and business stakeholders to define priorities, manage the product backlog, and translate customer and business needs into actionable user stories. The successful candidate will balance strategic thinking with execution, ensuring Agile teams are focused on delivering high-value solutions while identifying future opportunities to improve the participant experience.

What You'll Do

• Own, prioritize, and maintain the Agile team backlog, ensuring work is aligned to customer needs, business objectives, and product strategy.
• Develop and refine user stories and acceptance criteria that provide clear direction to engineering and QA teams.
• Partner with engineers, architects, UX designers, and Scrum Masters to deliver high-quality web and mobile experiences.
• Support key initiatives including participant dashboard modernization and continued enhancement of the participant mobile application.
• Participate in discovery efforts to better understand customer needs, pain points, and opportunities for innovation.
• Collaborate with clients, participants, and vendor partners to gather feedback and incorporate insights into product decisions.
• Lead backlog refinement, sprint planning, and other Agile ceremonies while helping ensure predictable delivery and strong backlog health.
• Monitor product performance and proactively identify future enhancements that improve the overall participant experience.