Staff Product Designer

Role

We are looking for a Staff Product Designer to join our team. This is a Hybrid (3 days - San Jose HQ) role, reporting to the Senior Manager, Product Design in the Product Management department. The AI-Native Staff Product Designer is a hybrid of world-class design craft, systems thinking, and the ability to build what they design with the help of AI. This role designs and delivers end-to-end product experiences across Zscaler’s portfolio, using tools like Figma alongside AI-powered design and prototyping tools - from discovery through execution. Working closely with Product, Engineering, Data, and AI teams, they create intuitive, cohesive experiences that drive adoption and retention while continuously evolving our UX practice as AI capabilities mature.

What you’ll do (Role Expectations)

• Lead end-to-end product design for complex enterprise cybersecurity workflows across multiple Zscaler products, from discovery and concepting through prototyping, validation, implementation, and iteration.
• Use AI-powered tools alongside Figma and other design platforms to accelerate ideation, prototyping, content creation, design exploration, and overall delivery speed.
• Design intuitive experiences for data-dense, highly technical, and configuration-heavy environments, balancing usability, clarity, scalability, and power.
• Translate concepts into working prototypes and implementation-ready solutions, including using AI to generate, refine, and commit front-end code in close partnership with engineering.
• Partner cross-functionally with Product, Engineering, Content Design, Research, Data Science, and AI teams to define problems, align requirements, and deliver cohesive user experiences.
• Evolve design systems, UX standards, and AI-native design practices while maintaining a high bar for quality across interaction design, visual design, accessibility, research-informed decisions, and team mentorship.

Who You Are (Success Profile)

• You thrive in ambiguity, seeing dynamic environments and complex challenges as raw material to build something meaningful.
• You act like an owner, operating with high integrity, a passion for the mission, and a seamless ability to bridge high-level strategy with hands-on execution.
• You are a high-trust collaborator who embraces ongoing feedback with candor and respect, driving team success above personal ambition.
• You are deeply customer-obsessed, building empathy for both internal and external users to champion their real-world needs from start to finish.
• You are a pragmatic builder who is passionate about creating, iterating, and shipping value quickly without compromising on technical or functional quality.

What We’re Looking for (Minimum Qualifications)

• Demonstrated AI-native mindset with active, daily use of AI tools (e.g., Claude, Cursor, or equivalent) to enhance design, build, documentation, and iteration workflows
• 8+ years of UX and/or Product Design experience, including at least 5 years designing for enterprise or B2B products
• Strong product design portfolio showing shipped, world-class UX for complex enterprise products using tools like Figma or Sketch (portfolio link required)
• Exceptional visual and interaction design skills with proven experience building, contributing to, and scaling global design systems
• Deep understanding of front-end constraints (HTML, CSS, JS frameworks) with fluency in reading code and working closely with engineering implementation
• Excellent communication skills, demonstrating clarity, directness, and strong cross-functional collaboration across multi-disciplinary teams

What Will Make You Stand Out (Preferred Qualifications)

• Experience designing analytical or data-dense interfaces such as dashboards, workflows, monitoring, or configuration-heavy surfaces
• Familiarity with IT, Cloud Security, or adjacent technical domains
• Demonstrated AI-powered build capabilities, including using AI tools to generate code, prototype interactions, or automate design-to-code workflows

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