Director, Strategy and Operations - Data Cloud (Chief of Staff)
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Ramp
NewLead a six-person engineering team building Ramp's travel booking and management platform, owning delivery across search, checkout, policy evaluation, and integrations with external suppliers and systems. You'll mentor engineers, drive reliability of third-party dependent systems, partner with product and sales on enterprise commitments, and ship agentic booking features. Requires 2+ years managing engineers, hands-on technical depth, experience scaling systems 0→1, and ownership of transactional systems with external dependencies. Corporate travel domain experience and LLM feature shipping preferred. Based in NYC or SF.
Written from this posting by Neural Jobs AI. The full description is below.
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
The Ramp Travel team builds the travel booking and management platform built-in to Ramp. We build the capabilities that allows travelers to stay productive on the road: flight and hotel search, booking and checkout, our agentic travel assistant, and on-the-go mobile trip guidance. We also own the capabilities that ensure companies are spending their travel dollars effectively: travel policy evaluation, supplier and TMC integrations and benchmarking, and data insights.
Growing the sophistication and global reach of the Travel product is a top strategic priority at Ramp. The work this team does directly enables Ramp to to support some of the largest and most interesting customers in the world.
Lead, mentor, coach, and grow the Ramp Travel engineering team (~6 engineers today).
Own delivery across our travel management surfaces: search and inventory, quoting and repricing, checkout, policy evaluation, loyalty, post-booking servicing.
Own reliability and correctness of a system dependent on third parties: supplier APIs, GDS and aggregator content, TMC and OBT integrations.
Partner with Product, Design, Ops, Partnerships, and Sales on enterprise travel commitments.
Set the team's practices for AI-assisted development and ship agentic booking features.
Hire. The team is expected to grow.
2+ years managing engineers, team size roughly 5 to 15.
High levels of ownership. Comfortability taking difficult ambiguous problems and driving successful execution.
Has built something 0→1 and then scaled it.
Willing to be hands-on. This is a six-person team, and everyone at Ramp is a builder.
Current enough technically to lead a design review and evaluate an architecture proposal.
Strong product judgment and comfort talking to customers.
Has owned a transactional system with external dependencies: booking, payments, marketplace, or logistics.
Corporate travel domain experience, such as: corporate online booking tools (OBTs), integrations with travel content sources (GDS/NDC), and front-end traveler experiences.
Enterprise B2B fintech or T&E background.
Has rolled out agentic dev tooling to a team, or shipped LLM-backed features.
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
If you are being referred for the role, please contact that person to apply on your behalf.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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Ramp develops a financial operations platform that combines corporate cards, expense management, accounts payable, procurement, travel, and treasury-related workflows. Its software is designed to automate routine finance work and give companies tighter control and visibility over spending. The platform applies policy rules, receipt matching, approvals, accounting integrations, vendor intelligence, and reporting across transactions. Ramp serves businesses seeking to reduce costs, close books faster, and manage purchasing and employee spend within one system.
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