Technology Product Owner - Sr. Vice President

We are seeking a strategic and experienced Technology Product Owner to lead the vision, strategy, and execution for our portfolio of internal risk management platforms within the Retail and Wealth Risk Management sector to drive incorporation of Agentic AI into the systems, driving efficiency and quality improvement.  This hands-on leadership role is pivotal in driving the adoption of emerging technologies to enhance risk oversight, streamline operations, and ensure regulatory compliance. You will own the product definition and quality from concept to delivery, fostering a culture of shared understanding and accountability across business and technology teams.

Key Responsibilities:

• Product Strategy & Vision: Define and communicate a clear product vision and long-term (3-5 year) strategy for our internal risk technology portfolio, ensuring alignment with business objectives, market trends, and the competitive landscape.
• Stakeholder Partnership: Act as the primary liaison between business stakeholders, technology teams, and executive leadership to ensure alignment on product goals, drive investment decisions, and manage expectations.
• End-to-End Product Ownership: Drive the entire product lifecycle, from discovery to delivery. Champion a collaborative requirements process that ensures a shared understanding between business and technology. Author clear, concise, and testable user stories and acceptance criteria to prevent ambiguity and empower development teams.  Actively demo the applications to users.
• Quality & Testing Advocacy: Champion a "shift-left" approach to quality by integrating testing as a continuous activity throughout the development lifecycle. Partner with business  and development teams to define comprehensive testing strategies and take ultimate ownership of quality to ensure the final product is fit for purpose and meets the highest quality standards.
• Application Resiliency: Drive the architectural and operational enhancements required to ensure high resiliency and availability of the risk management platforms, meeting stringent business and regulatory uptime requirements.
• Innovation and Emerging Technology: Champion and leverage the exploration and adoption of emerging technologies (e.g., AI/ML, advanced analytics) to create next-generation risk management capabilities. Foster a culture of "test and learn" experimentation to solve core business challenges.
• Risk & Compliance Oversight: Ensure all products rigorously adhere to the firm's risk management frameworks, regulatory requirements, and internal policies. Apply sound ethical judgment and drive a transparent approach to escalating and managing control issues.
• Team Leadership: Lead, mentor, and develop a high-performing team of product professionals. Manage team resources, planning, and performance to build a culture of excellence and accountability.

Qualifications:

• 10+ years of experience in technology product ownership or a related strategic role, with a proven track record of delivering high-quality technology products in a dynamic environment.
• Significant experience with internal, enterprise-level applications, preferably within the financial services industry.
• Deep understanding of risk management principles and practices, particularly within retail banking or wealth management.
• Demonstrated success in identifying and applying emerging technologies to solve complex business problems.
• Exceptional leadership, communication, and influencing skills, with the ability to manage senior stakeholder relationships and develop product talent.
• Strong analytical skills, with experience using data to inform decisions, define clear acceptance criteria, and measure product success against testable outcomes.
• Experience with modern agile development practices, including Product Development Life Cycle (PDLC) and Agile, is highly desirable.

Education:

• Bachelor’s/University degree required or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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