AI Outcome Customer Engineer, Forward Deployed Engineering, Google Cloud

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness.
• Employ code development, debugging, or systems design to resolve technical blockers and accelerate customer time-to-value.
• Drive and track progress of the initial and ongoing adoption of enterprise AI, accelerating customers from initial agreement to business outcomes as quickly as possible.
• Drive sustainable product usage to help customers realize ongoing business value.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 7 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience with Interfaces (APIs), Enterprise Content Management (ECMs), identity, cloud infrastructure, or AI/ML model deployments.

Preferred qualifications:

• Experience leading technical delivery strategies, debugging systems, and interfacing directly with core product/engineering organizations.

• Bachelor’s degree or equivalent practical experience.
  
• 7 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience with Interfaces (APIs), Enterprise Content Management (ECMs), identity, cloud infrastructure, or AI/ML model deployments.