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Deploy Hivemind autonomy software with customers on-site (~50% travel, often international) to support integration and development, provide technical training, and troubleshoot API issues. Requires a Bachelor's in Engineering or Computer Science plus 7+ years experience, or a Master's plus 5+ years. Strong C++ proficiency, software engineering expertise, and excellent problem-solving skills are essential. Compensation varies by country office location.

Written from this posting by Neural Jobs AI. The full description is below.

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Job Description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedInXInstagram, and YouTube

 

Job Description:

Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.   

In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.   

This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site. 

What you'll do:

  • Deploy with customers on site (~50% travel) to support software integration and development activities.   

  • Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.   

  • Provide technical support and training to customers on use of Hivemind.   

  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit.  

  • Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions  

  • Assist in post-sales deployment and integration of Shield AI enterprise software products.   

  • Develop and maintain technical documentation and training materials.   

  • Help customers debug software/API integration issues.   

  • Collaborate with the product engineering team to address customer feedback and improve products.   

Required qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or a related field, and 7+ years of industry experience, OR   

  • Master’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience.  

  • Strong technical background in software engineering.   

  • Strong proficiency in writing modern C++ code.   

  • Excellent problem-solving and analytical skills.   

  • Strong communication and interpersonal skills. 

Preferred qualifications:

  • Experience in the defense, aviation, autonomy, or robotics industry.   

  • Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.  

  • Experience operating in a fast-paced, startup-like, environment.  

  • Advanced technical degree, especially in robotics or autonomy related fields 

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Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.

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Shield AI
Government & Public Sector · 500+ Members · San Diego, CA, United States

Shield AI builds Hivemind, an autonomy stack that flies aircraft without GPS, a remote pilot or waypoints, and the V-BAT aircraft it runs on.

The engineering is autonomy, perception and edge inference under the constraints of flight hardware.

All jobs at Shield AI

Location

South Korea

Job Overview
Job Posted:
2 weeks ago
Workplace
On-site
Job Type
Intern
Education
Any
Experience
8+ years

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