Technical Solutions Engineer, Data and AI (Japanese, English)

• Develop an understanding of Google Cloud's Data Analytics (e.g. BigQuery), AI/ML, and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer reported issues, building tools, and diagnosis.
• Act as a consultant and subject-matter-expert for internal stakeholders in Engineering, Sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
• Work as a part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This includes a need to sometimes work non-standard work hours or shifts.
• Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, and drive production.
• Work with customers on their production deployment to resolve issues and achieve product readiness and availability.

Minimum qualifications:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 5 years of experience with two or more of the following: Web Tech, Data/Big Data, Machine Learning, Systems Admin, Networking, Kubernetes.
• 5 years of experience reading or debugging code in one or more general purpose languages (e.g. Python, Java, Go, C or C++).
• Ability to communicate in Japanese and English fluently to communicate with external and internal stakeholders.

Preferred qualifications:

• Experience with SQL database administration, open source software communities, cloud networking solutions, or distributed computing.
• Experience in data analytics, warehousing, Extract Transform and Load (ETL) development, data science, or other Big Data applications.
• Experience working with recommendation engines, data pipelines, or distributed machine learning.
• Experience working in distributed applications or micro-services in a cloud based environment (e.g., Docker, Kubernetes).
• Experience working in a fluid environment with cross-collaboration across functions.
• Knowledge of Web application development/deployment, HTTP/RESTful API troubleshooting, or database design/troubleshooting.

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
• 5 years of experience with two or more of the following: Web Tech, Data/Big Data, Machine Learning, Systems Admin, Networking, Kubernetes.
• 5 years of experience reading or debugging code in one or more general purpose languages (e.g. Python, Java, Go, C or C++).
• Ability to communicate in Japanese and English fluently to communicate with external and internal stakeholders.