Service Designer - 12 Month FTC
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At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility.
You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.
The role:
Own the design vision and quality bar for an AI-native video security platform used by security and operations teams to monitor, investigate, and respond to real-world incidents
Turn complex workflows (live video, AI detections, multi-site operations, access control, and incident response) into intuitive, high-confidence product experiences
Work as a player-coach, staying hands-on in the design work while building and leading the team that will scale with us
Hire exceptional designers, set the standards and rituals they work by, and help them grow into strong product thinkers
Partner closely with product and engineering leadership, speak directly with customers, and shape how design influences product strategy across the company
Suit a systems-minded design leader who enjoys solving technically complex B2B problems and building a team from the ground up in an early-stage environment
Responsibilities:
Set the product design vision and strategy for Coram AI, and own the quality and consistency of the experience across desktop and mobile
Build the design team from the ground up: define the roles we need, run hiring, and attract and close top design talent
Lead, mentor, and develop designers through regular feedback, design critiques, and clear career growth paths
Establish the design processes, rituals, and standards that let the team move quickly without sacrificing craft
Stay hands-on with key product areas, including natural language video search, custom AI alert setup, interactive camera walls, and incident deep-dive investigations
Guide the design of critical operations like multi-site security oversight, role-based access control, visitor management, and emergency response coordination
Own and evolve Coram AI's UI component library and design system in Figma to ensure speed, accessibility, and visual consistency at scale
Champion user research and make sure the team talks directly with security operators, IT directors, and facility leaders to understand workflows and validate solutions
Partner with product and engineering leadership on roadmap planning, prioritisation, and how design shapes product direction
We're on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations. From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness.
Founded by Ashesh Jain (ex-Lyft Level 5, PhD Cornell) and Peter Ondruska (ex-Lyft, PhD Oxford), Coram AI is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC and Up Partners, have raised over $65M, and were named to the CB Insights AI 100 as one of the most promising AI companies in the world. If you're excited to work on mission-critical AI that makes an impact in the real world, we’d love to meet you.
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Coram AI is an AI-native physical security platform covering video, access control, visitor management and emergency response in one system.
209K – 254K
Our estimate — this employer did not publish a salaryOur estimate, not the employer’s. Worked out from the middle half of 26 comparable roles on Neural Jobs that did publish a salary, in the same field, country and experience band. The real figure for this job may be different.
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