Intern, AI Adoption Operations, Jan - Dec 2027

The Core Responsibilities!

• Coordinating end-to-end logistics for AI training programs (White Belt, Blue Belt, Black Belt, Executive Belt), including scheduling, participant tracking, and certificate assignment.
• Setting up and organizing training workshops with external vendors and internal facilities, including room bookings, calendar invites, and materials preparation.
• Tracking program enrollment, completion rates, and certification status across all training tiers.
• Creating and running internal communication campaigns to promote AI training programs, adoption milestones, and enablement resources across channels (e.g., Viva Engage, email, SharePoint).
• Maintaining and updating AI enablement content on internal SharePoint sites and communication platforms.
• Supporting the development of training materials, quick reference guides, and promotional assets for AI programs.
• Assisting with operational processes within the AI Centre of Enablement, including intake tracking, status reporting, and documentation upkeep.
• Gathering and summarizing feedback from training participants to identify improvement opportunities.
• Supporting event coordination for AI-related workshops, lunch-and-learns, and community sessions.

Let's Talk About You!

• Currently enrolled in or recently completed a post-secondary program in Business, Communications, Information Technology, Data Analytics, or a related field.
• Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Solid written and oral communication skills with the ability to create clear, engaging content for diverse audiences.
• Proficiency in Microsoft 365 tools (Outlook, Teams, SharePoint, Excel, PowerPoint).
• Interest in artificial intelligence, emerging technology, and enterprise digital transformation.
• Comfort working with data (e.g., tracking spreadsheets, participation dashboards).
• Self-starter with a proactive attitude and willingness to learn in a fast-paced environment.
• Experience with graphic design tools (e.g., Canva) or internal communication platforms is considered an asset.
• Familiarity with the financial services industry is considered an asset.

Accountability!

• The incumbent will report to the Manager, AI Enablement.
• The incumbent will work closely with the AI Centre of Enablement team and collaborate with various internal departments (e.g., Learning & Development, Corporate Communications, IT, Operations).
• The incumbent may interact with external vendors and training partners.
• Complete responsibilities in a proficient and timely manner.
• Escalate issues to the Manager, AI Enablement when necessary.
• Ensure time-sensitive functions such as training session logistics, campaign deadlines, and certificate assignments are completed before deadlines.
• Will be part of a team focused on scaling AI adoption and literacy across the enterprise.
• Will be expected to provide feedback and recommendations that could lead to process improvements in enablement operations.