Content Systems Engineer, Technical Documentation
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Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? This is a unique opportunity for you to work with the Global Technology Applied Research (GTAR) center at JPMorgan Chase & Co. The goal of GTAR is to design and conduct research across multiple frontier technologies, in order to enable novel discoveries and inventions, and to inform and develop next-generation solutions for the firm's clients and businesses.
As an AI Platform Engineer – Vice President at JPMorgan Chase within the Global Technology Applied Research (GTAR) center, you will engineer, operate, and evolve the shared platforms that enable GTAR researchers to develop, evaluate, and mature AI solutions in secure, scalable, firm-approved environments. You will own the cloud and compute foundation for AI research workloads, build reusable platform services and automation, and partner with researchers and enterprise technology teams to make experimentation reproducible, reliable, well-controlled, and ready for downstream integration.
Job responsibilities
Maintain reliable, well-controlled platforms through observability, incident response, patching and lifecycle management, access and data controls, risk and control evidence, operational documentation, and runbooks.
Required qualifications, capabilities, and skills
Master's degree in computer science, software engineering, computer engineering, information systems, or a related technical field, plus at least 4 years of relevant industry experience building or operating cloud, platform, or infrastructure systems.
Hands-on experience operating production-grade environments, including EC2, networking, storage, monitoring, and cost management.
Strong knowledge of Linux systems, containers, networking, storage, and distributed systems, with experience in orchestration or workload-scheduling technologies.
Experience with infrastructure-as-code and delivery automation using tools such as Terraform or CloudFormation, configuration management, and CI/CD pipelines.
Proficiency in Python and shell scripting, with sound software engineering practices for building maintainable automation, services, and platform integrations.
Working knowledge of AI/ML development workflows and demonstrated ability to translate research requirements into platform designs, communicate technical trade-offs, manage delivery dependencies, and drive risk and control items to closure.
Experience in one or more of the following domains: cloud and accelerated compute platforms (e.g., AWS, CPU/GPU infrastructure, autoscaling, workload scheduling, resource quotas, capacity planning); research environments and developer platforms (e.g., containers, Jupyter, package and dependency management, artifact repositories, experiment tracking, self-service tooling); AI workload enablement (e.g., LLM inference and evaluation, agentic workflows, retrieval pipelines, model-serving infrastructure, distributed processing); reliability and operations (e.g., observability, service-level objectives, incident response, resilience, backup and recovery, operational readiness)
Preferred qualifications, capabilities, and skills
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JPMorgan Chase is a global financial services firm and one of the largest banks in the United States.
JPMorgan Chase serves consumers, businesses, corporations, governments, and institutions through banking, payments, markets, securities services, and asset and wealth management.
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