Operations Manager, Sensitive Verticals, Trust and Safety, Google Play

• Lead complex projects involving multiple-stakeholders and improve abuse detection systems and mitigate user harm.
• Drive alignment and strengthen partnership with executive stakeholders across T&S and other cross-functional teams such as Product, Engineering, Business Development and Legal.
• Demonstrate core process knowledge to improve workflows and operational workstreams.
• Build deep policy knowledge and product expertise to implement, execute and iteratively improve enforcement operations.
• Articulate complex policy concepts, delivering persuasive communications for executive audiences.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field.

Preferred qualifications:

• Master's or PhD in relevant field.
  
• Education in, or experience with, machine learning.
  
• Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or experience in a scripting/programming language (e.g. Python).
  
• Experience in building scaled operations, efficient workflow design and process documentation in a Trust and Safety environment.
• Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
  
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

• Bachelor's degree or equivalent practical experience.
  
• 7 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or a related field.