Policy Specialist, Legal Investigations Support

• Review, process, and respond to legal requests related to real-world investigations on Google users.
• Apply standard tools, resources, and processes to respond to complex inquiries and escalations from law enforcement agencies, courts, and third-party attorneys.
• Leverage and configure AI/ML tools to extract advanced risk signals, drive operational efficiencies and enhance quality.
• Exercise sound judgment on highly sensitive matters, establishing an intuitive balance between autonomous decision-making and escalations to leadership and cross-functional partners.
• Analyze trends, maintain clear documentation, and collaborate cross-functionally with legal, policy, and engineering stakeholders to adapt guidelines and scale internal workflows.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a policy, legal, trust and safety, or technology environment.

Preferred qualifications:

• Experience utilizing and configuring AI, machine learning, or automated data tools to analyze data, extract signals, or build triage workflows.
• Ability to navigate ambiguous, rapidly evolving legal and policy landscapes and manage high-pressure escalations with composure, sound judgment, and a strong bias for action.
• Excellent writing and communication skills, with experience translating complex legal and technical concepts for cross-functional stakeholders.
• A proven track record of prioritizing collective team success and a consistent history of proactively supporting peers to balance workloads and achieve shared goals.

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a policy, legal, trust and safety, or technology environment.