Senior Product Manager, Voice
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• The Product Owner, Partner Solutions is responsible for defining, driving, and delivering the strategy, roadmap, and execution of Partner Solutions capabilities across Regulatory Open Banking, Consent-Based Journeys, Regulatory Channel Services, and strategic partner integrations.
• The role serves as the bridge between business, regulatory, operations, architecture, engineering, and external ecosystem partners to deliver scalable, reusable, and compliant API-based solutions that support regulatory obligations, client needs, and the Bank's digital ecosystem strategy.
• The role holder will own product outcomes from ideation through delivery and commercialization, ensuring solutions are customer-centric, compliant with market regulations, technically sustainable, and aligned with the Bank's strategic priorities.
• Manage the end-to-end product lifecycle from ideation, business case development and prioritisation through implementation and continuous enhancement.
• Ensure product investments align with business strategy, client needs, regulatory obligations and technology direction.
• Own and maintain the product backlog, ensuring clear prioritisation of features, enhancements and technical enablers.
• Translate business objectives into product requirements, epics, features, user stories and acceptance criteria.
• Partner with engineering, architecture and delivery teams to ensure successful and timely execution of product initiatives.
• Drive delivery outcomes through Agile methodologies, ensuring solutions meet customer, business and operational requirements.
• Oversee product testing, validation, implementation and post-production support activities.
• Build and maintain strong relationships with business stakeholders, country teams, clients, partners, regulators and industry participants.
• Facilitate alignment across multiple functions including Technology, Operations, Risk, Compliance, Legal, Sales and Coverage teams.
Must-have Skills
• Product Ownership & Backlog Management : Own and manage product backlog, define user stories and acceptance criteria
• Agile Delivery & Product Development : Lead cross-functional delivery and release planning
• Business Analysis & Requirements Management :Translate business needs into product features and solutions
• Stakeholder Management: Manage business and technology stakeholders independently
• API, Digital & Open Banking Knowledge: Working knowledge of API ecosystems, partner integration and Open Banking concepts
• Regulatory & Risk Awareness: Apply regulatory requirements to product delivery
Other Skills
• Customer Journey & Service Design: Define and improve customer journeys and user experience
• Data Analysis & Product Insights: Use data to support prioritisation and product decisions
• Partner & Ecosystem Management:Manage relationships with internal and external partners
• Communication & Presentation Skills: Present product updates and requirements to stakeholders
• Problem Solving & Decision Making: Independently solve product and delivery challenges
• Motivated by delivering high-quality operational outcomes while ensuring compliance with regulatory requirements and internal policies.
• Energised by identifying opportunities for process improvement, driving operational efficiency, and enhancing customer and stakeholder experiences.
• Thrives in a fast-paced, results-oriented environment that requires problem-solving, critical thinking, and effective decision-making.
• Driven by collaborating with cross-functional teams to achieve shared business objectives and deliver sustainable business outcomes.
• Demonstrates resilience and adaptability when managing complex operational challenges, changing priorities, and continuous business transformation.
• Motivated by developing people, fostering a culture of accountability and continuous improvement, and supporting team success through coaching and leadership.
• Key Experiences: Open Banking
• Languages: English
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
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Standard Chartered is an international banking group headquartered in London with a strong focus on Asia, Africa, and the Middle East.
Standard Chartered serves retail, affluent, commercial, corporate, and institutional clients through banking, wealth, payments, trade finance, markets, and investment solutions.
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