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Job Description

  • Gather business requirements and translate them into C4C functional designs and technical specifications.
  • Configure C4C functional areas: business roles and access restrictions, org structure (sales org, distribution channel, division, sales office), involved parties, workflows, approval processes, surveys, and KPI/reporting.
  • Develop custom solutions using SAP Cloud Applications Studio (SDK/PDI): custom business objects, extension fields, embedded components, BO actions/validations, mass data runs, and web services.
  • Build and enhance validations and business logic (e.g., duplicate checks on key fields, mandatory-field and save-time validations) using ABSL scripting and events.
  • Design and support integrations between C4C and SAP S/4HANA via SAP Integration Suite (CPI), including OData APIs, ID mapping, and employee/customer master replication.
  • Troubleshoot data replication and synchronization issues (e.g., ID mapping gaps, master data inconsistencies between C4C and ERP) and drive them to resolution.
  • Support data migration activities: migration templates, data loads, validation, and post-migration reconciliation.
  • Prepare functional and technical documentation, conduct unit/integration testing, and support UAT and cutover activities.
  • Provide post-go-live (AMS) support, including incident analysis, root-cause identification, and deployment of corrective code/data fixes.
  • Collaborate with integration, basis, and frontend application teams on cross-system changes.



Requirements

  • At least 5 years of hands-on SAP C4C experience covering both SDK development and functional configuration.
  • Strong SDK expertise: SAP Cloud Applications Studio (PDI), ABSL, BODL, custom BOs, extension fields, embedded components, OData service creation, and lifecycle management (patch/assemble/deploy).
  • Solid functional knowledge of C4C Sales (accounts/contacts, leads, opportunities, activities, visits) and/or Service (tickets, SLAs, categorization).
  • Experience with C4C master data: business partners, employees, org management and ID mapping with ERP/S/4HANA.
  • Integration experience with SAP CPI / Integration Suite and standard C4C–ERP/S4 pre-packaged content; comfortable with OData/SOAP APIs and message monitoring.
  • Experience resolving replication/synchronization defects between C4C and SAP ERP or S/4HANA.
  • Strong analytical and communication skills; able to work directly with business users and translate needs into solutions.

Nice to Have
  • Experience with SAP Sales/Service Cloud V2 or migration from C4C to V2.
  • SAP certification in C4C / Sales Cloud or SAP Cloud Applications Studio.
  • Experience in [industry — e.g., automotive/retail/financial services] sales processes.

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).




Details
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  • Role SAP C4C Consultant
  • Experience 3-4 years
  • Education Bachelor Degree, or equivalent experience
  • Work type On-site
  • Location United Arab Emirates
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techcarrot
Enterprise Software · 500+ Members · Dubai, United Arab Emirates

techcarrot is a Dubai-headquartered global information-technology services provider founded in 2016.

techcarrot delivers application development, enterprise platforms, process automation, data and analytics, cloud, quality assurance, customer experience, and managed technology services.

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Job Overview
Eligibility
United Arab Emirates Right to work in the United Arab Emirates required.
Workplace
On-site
Job Posted:
1 month ago
Job Type
Full Time
Education
Bachelor Degree, or equivalent experience
Experience
3-4 years

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