Senior Trust and Safety Operations Analyst
New
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Lead CIBC's enterprise governance, risk, and compliance ecosystem by reimagining operational risk programs through AI, automation, and connected data. This senior director role shapes strategy, investment priorities, and product roadmap while simplifying manual processes and deploying responsible AI capabilities. You'll need 10+ years of progressive leadership in risk, compliance, controls, or technology within regulated environments, deep operational risk expertise, and proven experience delivering complex transformation at scale. The position is based in Toronto with hybrid flexibility of one to three days on-site weekly.
Written from this posting by Neural Jobs AI. The full description is below.
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As Senior Director, Group Product Owner – Enterprise Governance, Risk & Compliance (eGRC), you'll shape how CIBC identifies, manages, and responds to operational risk. You will shift our programs from manual, periodic, judgment-based activities to connected, AI-enabled capabilities that anticipate risk, automate routine work, and focus people on the decisions that matter most.
You will lead CIBC's eGRC ecosystem, including the Operational Risk System (ORS) and enterprise operational risk data governance. With a mandate to rethink, not simply maintain, you'll define the target operating model, investment priorities, and product roadmap; simplify and automate risk work with our program team; and use connected data, advanced analytics, generative and agentic AI, and continuous monitoring to surface emerging risk and improve decisions. You will ensure these capabilities are deployed responsibly through strong data, model, security, privacy, control, and human-in-the-loop practices.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
Who you are
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 31st FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Continuous Improvement Techniques, Control Frameworks, Group Problem Solving, Long Term Planning, Operation Risk Management, People Management, Regulatory Requirements, Risk Analytics, Risk GovernanceHere is what this employer asked for. Sign in and we will fill in your half.
CIBC is a Canadian financial institution serving individuals, businesses, and institutions.
CIBC offers personal and business banking, commercial banking, wealth management, and capital-markets services in Canada and selected international markets.
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