Technical Lead Manager, Trusted Partner Cloud AI Operations

• Set and communicate team priorities that support the broader organization's goals. Align strategy, processes, and decision-making across teams.
• Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals. Meet regularly with individuals to discuss performance and development and provide feedback and coaching.
• Develop the mid-term technical direction and roadmap within the scope of your often multiple teams. Evolve the roadmap to meet anticipated future requirements and infrastructure needs.
• Design, guide and vet systems designs within the scope of the broader area, and write product or system development code to solve ambiguous problems.
• Lead the design and implementation of solutions in specialized ML areas, optimize ML infrastructure, and guide the development of model optimization and data processing strategies.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in software development.
  
• 5 years of experience with one or more of the following: speech/audio (e.g., technology duplicating and responding to the human voice), reinforcement learning (e.g., sequential decision making), or specialization in another ML field.
• 3 years of experience in a technical leadership role.
• 2 years of experience in a people management or team leadership role.
• 2 years of experience leading to ML design and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).

Preferred qualifications:

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
  
• 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
• Experience scaling service operations.

• Bachelor’s degree or equivalent practical experience.
  
• 8 years of experience in software development.
  
• 5 years of experience with one or more of the following: speech/audio (e.g., technology duplicating and responding to the human voice), reinforcement learning (e.g., sequential decision making), or specialization in another ML field.
• 3 years of experience in a technical leadership role.
• 2 years of experience in a people management or team leadership role.
• 2 years of experience leading to ML design and optimizing ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).