Job Description for Technical Product Manager - Cyber Operations

Who we are looking for

We are looking for a Technical Product Manager to partner with our Cyber Security Operations teams. 

This role sits in our Cyber Product, Platforms and Engineering team within the Global Cyber Security (GCS) organization.  

Why This Role is Important to Us

This is an exciting opportunity to join an evolving team as we drive the digital transformation of Security Operations into a product-led, data-driven, customer-visible service model to deliver applications, platforms, and Data & AI workstreams to support our end users and stakeholders.

To succeed in this role, you will have:

• 5+ years of demonstratable experience, working cross-functionally in a complex security operations environment.
• You will be comfortable articulating tangible outcomes and value of products/solutions you have both owned and delivered.

What you will be responsible for

In this role, you will:

• Partner with our Cyber Operations Teams to design and deliver solutions for end users and stakeholders from our Cyber Defense Centre, Threat Hunt and Threat Intelligence teams, building trust and bringing divergent perspectives together to reach workable outcomes. 

• Shape definition of the problem statement, value, risk, and sequencing, making and clearly communicating tradeoff decisions that are threat informed, data driven, and tied to prioritized business outcomes. 

• Focus on risk reduction, customer value, regulatory impact, and feasibility. 

• Commit and own roadmaps, dependency maps, and decision logs. These will be visible by product, quarter, owner, dependencies, and status. 

• Build solutions by owning backlog grooming, sprint priorities and release readiness ensuring execution status is visible by milestones, blockers and decisions needed, adapting quickly as priorities and requirements evolve. 

• Measure with outcome orientated scorecards and roadmap refreshes with success based on benefits realized: adoption, coverage, MTTR, control efficacy, reduced friction. 

What We Value

These skills will help you succeed in this role: 

• Know your customer and be customer obsessed, providing enablement, support model, and clear service ownership. 

• Technical depth in software development life cycle (SDLC), cloud architecture, and vulnerability remediation, with the ability to follow detailed technical discussions and understand implications and limitations. 

• Thoughtful, consistent communicator, comfortable representing delivery status, tradeoffs, and prioritization decisions to senior stakeholders and cross-functional leadership. 

• Awareness of Industry trends and threats such as AI, third-party risk management, and emerging risks.  

• Innate curiosity about new technology and tools, with knowledge of the vendor landscape, emerging products, and solutions, understanding how they can add value to our Cyber Operations teams. 

• Be a good human, practitioner and partner who is comfortable with ambiguity and change, and who will respectfully challenge the status quo. 

Education & Preferred Qualifications

• Bachelor’s degree in technology related technical discipline / Cyber related qualification preferred.  

• Years of experience:  
  • 5+ years of experience as a Technical Product Manager. 
  • 3+ years of Cyber Operations experience preferred. 
• Certifications required or preferred:  
  • Knowledge of Security Frameworks and methodologies (e.g., NIST) required. 
  • Security certifications preferred (e.g., CISM/CISSP) 
• Knowledge of tools or technologies: 
  • Expertise in Confluence, Jira & MS Office Suite. 
  • Tool Stack Acumen: Deep familiarity with SIEM, EDR, Data Engineering principles and practices. 
  • Hands-on experience with Python, SQL and Databricks is a plus.  

Work Requirement

• Hybrid Work: Requirement: 4 days in office (Quincy, Boston) 
• Shift Time:  Regular office hours  

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and AI driven, digital-first customer experiences.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.