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Decagon develops AI customer-support agents for enterprise teams, resolving support conversations end to end across chat, email and voice.
Founded in 2023, the company builds agents that integrate with existing support tooling and workflows.
Research Engineer, Safety
Build safeguards for conversational AI agents by researching and implementing defenses against prompt injection, unsafe tool use, and policy violations. You'll develop adversarial...
Research Engineer, Audio and Speech
Build real-time voice agents from research to production, designing streaming speech models and agent systems that handle interruptions, overlapping audio, and natural turn-taking....
Senior Research Engineer, Safety
Build safeguards and evaluations for conversational AI agents to prevent prompt injection, unsafe tool use, data disclosure, and hallucinations. This role requires 4+ years in AI/M...
Research Engineer
Build conversational AI models for production, owning initiatives from research through deployment that improve agent reliability and efficiency. Requires 2+ years in AI/ML enginee...
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