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OpenAI is an AI research and deployment company behind ChatGPT, the GPT model family, DALL·E and Sora. It works across frontier research and large-scale production systems.
Founded in 2015, OpenAI develops and deploys general-purpose AI models with a stated goal of ensuring that artificial general intelligence benefits humanity.
AI Support Engineer - Singapore (Korean Speaking)
Resolve complex technical issues for customers via support tickets and live calls, troubleshooting API failures, integration challenges, and production incidents while partnering w...
AI Support Engineer, Government - Washington, D.C.
Support government customers through technical troubleshooting, resolving complex issues via tickets and calls while ensuring compliance with FedRAMP requirements. This role requir...
AI Support Engineer, Government - San Francisco, CA
Support government customers including U.S. agencies with complex technical issues, troubleshooting platform problems and translating security and compliance needs. Requires 8+ yea...
AI Support Engineer - Dublin (Weekend Shift)
Support customers through tickets and live calls troubleshooting complex technical issues with OpenAI's platform, including API failures, integrations, and production incidents. Th...
AI Support Engineer - Tokyo
Resolve complex technical issues for OpenAI customers through tickets and live calls, troubleshooting API failures, integrations, and production incidents while partnering with Eng...
AI Support Engineer, Biosciences - San Francisco
Support life sciences customers using OpenAI's products including ChatGPT, Codex, and the API by owning complex technical cases from intake through resolution, building support wor...
AI Support Engineer - Toronto
Troubleshoot complex technical issues for customers via support tickets and live calls, providing end-to-end ownership of API failures, integration challenges, and production incid...
AI Support Engineer - Singapore
Handle customer technical issues via support tickets and live calls, including API failures, integration challenges, and production incidents. Requires 8+ years in user operations,...
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