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OpenAI is an AI research and deployment company behind ChatGPT, the GPT model family, DALL·E and Sora. It works across frontier research and large-scale production systems.
Founded in 2015, OpenAI develops and deploys general-purpose AI models with a stated goal of ensuring that artificial general intelligence benefits humanity.
Dedicated Support Engineer - London
Work directly with Premium Support customers in London to troubleshoot complex technical issues across APIs, distributed systems, and integrations, analyzing logs and telemetry to...
AI Support Engineer - Singapore (Weekend Shift)
Resolve complex technical issues for OpenAI customers through support tickets and live calls, troubleshooting API failures, integration challenges, and production incidents. This S...
AI Support Engineer - Tokyo (Weekend Shift)
Support customers in Tokyo resolving complex technical issues with OpenAI's products through tickets and live calls, troubleshooting API failures, integration challenges, and produ...
AI Support Engineer - Toronto (Weekend Shift)
Resolve complex technical issues for enterprise customers through support tickets and live calls, troubleshooting API failures, integrations, and production incidents. Requires 8+...
Dedicated Support Engineer - Toronto
Handle complex technical troubleshooting for premium customers, including API failures, production incidents, and system integration issues. Requires significant support engineerin...
Dedicated Support Engineer - Singapore
Support Premium Support customers in Singapore (hybrid, 3 days office weekly) by troubleshooting complex technical issues across APIs, integrations, and production incidents. Requi...
Dedicated Support Engineer - Tokyo
Support Premium customers in Tokyo troubleshooting complex production issues with OpenAI's APIs and integrations, requiring expert-level diagnosis across logs, systems, and custome...
Dedicated Support Engineer - Dublin
Support Premium customers in Dublin troubleshooting complex technical issues across APIs, integrations, and production incidents. You'll combine deep technical investigation with p...
Dedicated Support Engineer - San Francisco
Support Premium customers through complex technical troubleshooting of API failures, integrations, and production incidents in San Francisco. This role requires significant hands-o...
Senior Support Engineer - Toronto
Senior Support Engineer - Singapore
Handle high-complexity technical issues for enterprise customers building with the OpenAI API platform, working closely with engineering teams on monitoring, incident response, and...
AI Support Engineer - Tokyo (Korean Speaking)
Support customers in Tokyo troubleshooting complex technical issues with OpenAI's platform through tickets and live calls, debugging API failures, integration problems, and product...
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