Customer Engineer, Applied AI
New
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Build full-stack AI systems across backend services, APIs, data stores and web applications that support human decision-makers in fraud, AML and operational contexts. Work hybrid from Sydney or Melbourne as a hands-on engineer using Go or Python, TypeScript, React and Next.js, implementing AI workflows with proper evidence tracking, access controls and data lineage. You'll need full-stack experience, familiarity with graph concepts and ML systems including LLMs and RAG, plus ability to design transparent interfaces showing uncertainty and limitations.
Written from this posting by Neural Jobs AI. The full description is below.
Build safe intelligence experiences that make evidence, uncertainty and system status clear.
Join AI Services as a hands-on, AI-powered full-stack Engineer building safe intelligence and protection solutions.
You will work across governed data, backend services, APIs, AI workflows and user experience, delivering defined features within established designs and controls.
The systems you build will support authorised human decision-makers rather than make fraud, AML, employee, customer or operational decisions.
Core Focus …
Key Ingredients for Success
Your scope & work purpose …
This role combines full-stack delivery with sensitive data, evidence and human-review requirements. You will build systems that inform authorised decisions while keeping decision authority outside the model.
You will help deliver practical AI outcomes while applying Westpac engineering, security, privacy, Responsible AI, risk and operational resilience requirements. Approved AI tools may support delivery, but people remain accountable for design, controls, review and production decisions.
We will be focused on applications that can demonstrate production engineering outcomes delivered, the decisions you owned and how you built safety, reliability and accountability into the work.
Ready to build what matters?
To get started, simply click on the APPLY or APPLY NOW button. Please note that application closing dates are subject to change so don’t delay putting in your best foot forward!
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If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
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Westpac is an Australian banking group serving consumers, businesses, and institutions.
Westpac provides deposits, lending, payments, wealth-related products, and institutional banking through Westpac and its banking brands.
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