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Partner with account and customer engineering teams to assess project feasibility, diagnose implementation issues at the code level, and resolve deployment blockers. Identify product bugs, validate workarounds, and translate field feedback into feature requests for Product and Engineering teams. Requires a bachelor's degree or equivalent, five years troubleshooting technical issues for customers or partners, experience with system design frameworks like LangGraph or AutoGen, and knowledge of enterprise integrations or cloud infrastructure.
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Google builds internet, software, cloud, and AI products used by consumers, developers, and organizations. Its portfolio includes Search, YouTube, Android, Chrome, Maps, Gmail, Workspace, Google Cloud, advertising platforms, devices, and Gemini AI products. The company develops large-scale computing infrastructure and research that power information retrieval, communication, productivity, media, navigation, and machine learning. Google is the largest operating business within Alphabet and earns a substantial share of its revenue from digital advertising.
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