Director, MarTech & AI Ops
New
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Job Description
What is the opportunity?
We are looking for a hands-on technical leader who will own and drive the development of AI-powered communications surveillance products at RBC Capital Markets, combining deep full-stack engineering expertise with practical experience in AI/ML technologies — including LLM integration, AI agents, prompt engineering, and intelligent automation.
This role builds next-generation surveillance and compliance technology, architecting solutions that leverage GenAI to detect anomalies and surface actionable insights from complex and unstructured data. The ideal candidate has a track record of shipping production AI products, uses AI tools to accelerate delivery velocity, mentors developers in AI-augmented development practices, and collaborates cross-functionally with compliance, product, and data teams to translate regulatory and business requirements into measurable, deployed outcomes.
Location: This role can be based in either Halifax or Toronto.
What will you do?
What do you need to succeed?
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What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Job Skills
Application Development, Application Development, Application Security, Application Testing, Architecture Design Patterns, Artificial Intelligence (AI), Artificial Intelligence Technologies, Big Data, Cloud Computing, Collaboration, Communication, Data Analysis, Emerging Technologies, Full Stack Development, IT Service Design, IT Systems Integration, Machine Learning (ML), Natural Language Processing (NLP), Problem Solving, Scrum (Agile), Scrum Software Development, Solution Architecture, System Performance, Technical Direction, Technical Knowledge {+ 2 more}Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
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RBC is a diversified Canadian financial services company operating as Royal Bank of Canada.
RBC provides personal and commercial banking, wealth management, insurance, capital markets, and investor and treasury services in Canada and internationally.
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