Tech Support Engineer
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The Cloud Delivery Team within Microsoft Defender Org builds the engineering systems and services that enable product capabilities to reach cloud environments safely, reliably, and efficiently. We partner across service engineering and operations teams to strengthen deployment pipelines, automate release readiness and validation, and improve how deployments are diagnosed, recovered, and operated at scale. Our goal is to reduce operational complexity and repetitive manual work while preserving the safeguards required to deliver secure and dependable services.
As a Principal Software Engineering Manager, you will lead a team of engineers responsible for advancing the software, architecture, and engineering practices behind Microsoft Defender’s cloud delivery capabilities. You will set technical direction, develop engineering talent, and drive the execution of solutions that improve deployment safety, reliability, and operational efficiency across the organization. You will collaborate with teams throughout Microsoft Defender to identify shared challenges, build reusable capabilities, and establish scalable approaches to deployment automation. This role combines people leadership with deep technical engagement, including architecture, design and code reviews, and troubleshooting complex production issues.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Required Qualifications:
Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
Additional or Preferred Qualifications:
#MSFTSecurity
Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Microsoft builds Windows, Azure, Office and the Copilot family of AI assistants, and operates one of the largest AI training and inference fleets in the world. Microsoft Research and the AI platform teams work across foundation models, systems for large-scale training, and applied ML in every product line.
Founded in 1975 and headquartered in Redmond, Washington, the company is also OpenAI's principal compute partner and ships AI tooling for developers through GitHub, VS Code and Azure AI.
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