Senior Software Engineer (Data Platforms)-2
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The Microsoft 365 Routing team is looking for a highly motivated and technically strong Senior Software Engineer to build intelligent, scalable, and resilient routing services at the heart of Microsoft 365. Our platform directs requests across globally distributed microservices and infrastructure, enabling reliable, secure, and low-latency experiences for Microsoft 365 workloads, including Microsoft Teams, SharePoint, and Copilot.
In this role, you will own significant areas of the routing platform from architecture and implementation through deployment and production operations. You will work across organizational boundaries to solve complex distributed-systems challenges, proactively identify opportunities to improve availability and engineering efficiency, and use telemetry and AI to deliver measurable customer and operational impact.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Design, implement, and operate highly available microservices that provide accurate, efficient, and secure routing across Microsoft 365’s global infrastructure.
Lead the architecture and end-to-end delivery of technically complex features, converting ambiguous business and reliability requirements into clear designs, execution plans, and measurable outcomes.
Improve service availability, routing accuracy, latency, capacity, deployment safety, incident rate, and time to detection and recovery using data, experimentation, and production telemetry.
Build robust failure-handling and resiliency mechanisms, including dependency isolation, graceful degradation, automated detection, safe rollback, and disaster-recovery capabilities.
Diagnose complex production issues and translate incident learnings into durable engineering improvements.
Drive cross-team initiatives with partner services, infrastructure teams, security teams, and Microsoft 365 workload owners.
Proactively identify high-value opportunities based on customer signals, operational pain points, technical debt, and emerging platform needs.
Apply AI and agentic engineering techniques to accelerate development, testing, operational investigation, and service optimization.
Establish and promote engineering standards through architecture reviews, code reviews, observability practices, testing strategies, and secure development processes.
Mentor and unblock other engineers and help raise the technical and operational maturity of the team.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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Microsoft builds Windows, Azure, Office and the Copilot family of AI assistants, and operates one of the largest AI training and inference fleets in the world. Microsoft Research and the AI platform teams work across foundation models, systems for large-scale training, and applied ML in every product line.
Founded in 1975 and headquartered in Redmond, Washington, the company is also OpenAI's principal compute partner and ships AI tooling for developers through GitHub, VS Code and Azure AI.
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