Staff UX Researcher, Agentic AI, Ad Sales and Marketing Platform

• Act as the bridge between user needs and business reality by identifying and clarifying leadership trade-offs to ensure product decisions are both user-centered and commercially viable.
• Transform technical or ambiguous AI issues into actionable research questions and design recommendations.
• Drive AI evaluation for Agentic AI systems.
• Push the boundaries of what the team is currently considering for Agentic AI by advising Director-level and VP-level stakeholders and clarifying the highest-priority problems to solve.
• Design and execute research to continuously ensure that complex technical solutions solve real-world human problems.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in product research in an applied research setting,.
• 5 years of experience in statistics, survey research, and the principles of experimental design.

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related fields.
• 7 years of experience managing projects, and working in a large organization.
• Expertise in multi-variable experimental methods, including factorial designs, within-subjects/repeated measures, and counterbalancing strategies (e.g., controlling for order and framing effects across multi-agent turns).
• Advanced proficiency in linear mixed-effects models (LMMs/GLMMs) in R or Python, as well as psychometric and comparative scaling methods (e.g., IRT, Bradley-Terry, and Thurstonian modeling) for task-difficulty and rater-bias calibration.

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in product research in an applied research setting,.
• 5 years of experience in statistics, survey research, and the principles of experimental design.