Senior Associate, Product Manager – Open Banking

Ignite your passion for product innovation by being a part of a customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. Chase is seeking a dedicated,  and innovative Product Manager to be part of the rapidly growing Open Banking product. In this role, you will use your experience in customer-focused outcomes and strong delivery track record to enable customers to easily and securely share their financial data to work to manage their finances across the ecosystem and FinTechs, and seamlessly control these permissions through Chase’s Security Center. They will also have the opportunity to work with internal and external stakeholders, representing Chase at industry forums.

As a Senior Associate, in Open Banking, you will lead innovation through the development of products and features that delight customers. As a product manager on the team, you leverage your capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. You will support the Open Banking product roadmap, defining features, enhancements, and customer-facing capabilities that drive secure data sharing, customer control, and partner integration. Collaborate and work with the Agentic AI team to identify and develop product features to enhance the data sharing customer experience. 

Job responsibilities 

• Support the end-to-end product strategy and vision for secure data sharing, including customer consent flows, permission management, aggregator and direct connector integrations, and the self-service developer portal experience
• Work on the product backlog to drive value for our customers, shareholders, and stakeholders
• Execute business and technical requirement analysis, definition and JIRA management     
• Write initiatives, epics, and stories in JIRA, partnering with other product managers, engineering, design, data, architecture, and stakeholder teams
• Partner with engineering leads to oversee development team and ensure effective sprint planning and utilization of development cycles
• Develop requirements for Agentic AI ingestion into our current data sharing platforms, ensuring that they meet customer experience and security standards and requirements
• Develop and manage collaborative relationships across Chase to discover and define customer needs, to ensure timely and clear communication, to design solutions, and to drive commitment for critical dependencies
• Maintain deep knowledge and documentation of customer and user experience journeys and ensure clear documentation of technical solutions
• Engage in and drive testing and validation across feature delivery
• Act as a strategic partner across the team

Required qualifications, capabilities, and skills 

• 3+ years of digital product management or relevant experience
• Ability to map customer journeys and business processes and identify requirements 
• Experience with agile product development techniques and practices
• Experience in defining and building out product roadmap 
• Experience with APIs
• Structured and strategic thinker, effective communicator with excellent written communication skills
• Commitment and self-motivation suitable to a start-up team
• Demonstrable experience working on a regulated product or feature set
• Strong written and verbal communicator with excellent reasoning, organizational and presentation skills
• Proficient with the Microsoft Office suite and with JIRA
• Minimum BA/BS degree required or relevant experience

Preferred qualifications, capabilities, and skills 

• Experience with open banking and data sharing APIs (a plus)
• Experience in AI or machine learning automation (a plus)
• Experience using AI LLM tools (a plus)

Note: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.